Multilingual Synchronization Issue with Dealer Nicknames in WordPress

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Last updated by artakG 6 days ago.

Assisted by: Lauren.

Author	Posts
February 11, 2026 at 9:34 pm #17814425
artakG	I am currently working with a WordPress site where the theme utilizes information from the "Dealer" user role to populate two different blocks on the dealer-specific pages. While most of the data is functioning correctly, I am encountering a synchronization issue with the translation of the Nickname field. The Goal: To have the user "Nickname" appear in the site’s secondary language across all theme blocks. Current Progress: We have already implemented the translation for the nickname field using XML configuration. The Problem: The translation is only partially successful. Block A: Displays the translated nickname correctly. Block B: Continues to display the original (default language) nickname, ignoring the translation. It appears that one of the blocks is fetching the nickname data differently or bypassing the translation filter. Could you please help me identify why this specific string remains untranslated in the second block and provide a solution to ensure consistency across both sections?
February 11, 2026 at 10:40 pm #17814491
Lauren WPML Supporter since 10/2015 Languages: English (English ) Timezone: America/New_York (GMT-05:00)	To confirm, please go to Users → Edit Dealer Change “Display name publicly as” to something unmistakable like: DISPLAYNAME-TEST-123 Visit the page where Block B is showing the wrong name. If Block B changes to DISPLAYNAME-TEST-123, then Block B is definitely using display_name (not nickname). Please let me know the results.
February 12, 2026 at 12:19 pm #17816911
artakG	The solution you suggested didn't work either. I've decided to simply hide that field, as the name is already displayed elsewhere. Thank you for your support.