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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to display posts on your blog page in the translated version of your site, but the blog page does not display the posts in the translated version.
Solution:
We found that the issue was due to certain admin strings being incorrectly translated. Specifically, the strings that caused the issue are:

  • [theme_mods_tripgo-child]blog_template
  • page_for_posts
  • [sidebars_widgets]

Please ensure these strings are not translated in the WPML String Translation section. If you're experiencing this issue, we recommend checking these strings.

This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 9 replies, has 2 voices.

Last updated by Osama Mersal 11 months, 3 weeks ago.

Assisted by: Osama Mersal.

Author Posts
June 25, 2024 at 8:44 am #15818250

emamK

Background of the issue:
I am trying to display the posts on my blog page in the translated version of my site hidden link.

Symptoms:
My blog page doesn't display the posts in the translated version.

Questions:
Why doesn't my blog page display the posts in the translated version?

June 25, 2024 at 8:46 am #15818274

emamK

the support agent suddenly disconnect and the issue didn't resolved or got any feed back

June 25, 2024 at 9:42 am #15818714

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please backup your database and website ❌

✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

June 25, 2024 at 9:58 am #15818970

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Please make sure that the provided account has Admin capabilities.

Best regards,
Osama

June 25, 2024 at 10:03 am #15819026

emamK

it's now

June 25, 2024 at 10:33 am #15819369

emamK

any updates?

June 25, 2024 at 11:41 am #15820048

emamK

any updates?

June 25, 2024 at 11:47 am #15820141

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for the access details. Please check if the translated blog page works correctly. (hidden link)

The issue was an Admin string that was translated when it shouldn't have been.

Best regards,
Osama

June 25, 2024 at 12:08 pm #15820404

emamK

can you share with me which string are you talking about?

June 25, 2024 at 12:30 pm #15820675

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

The following strings caused the issue:

* [theme_mods_tripgo-child]blog_template
* page_for_posts
* [sidebars_widgets]

Best regards,
Osama

June 25, 2024 at 1:32 pm #15821290

emamK

thanks alot for your assistance