Not all elements are translating and menu functionality not working in all languages.

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Author	Posts
January 27, 2026 at 1:59 am #17764715
nirmalaG	BACKGROUND • Avada Theme Builder • Header and Footer – Built with Custom Avada Layouts • One page website (Custom links used in WP menu linked to Avada container menu anchors – one goes to an external site). • Mobile and Tablet Menu - Built with Avada Off Canvas (elements include WP menu and HTML hyperlink) • Desktop Menu - WP menu + button + WPML language switcher) • Standard language: English • Language Translations: Simplified Chinese + Traditional Chinese + Japanese Issue 01 – Mobile + Tablet Menu WP Menu links shown in the Mobile and Tablet Menu - Built with Avada Off Canvas - does not translate from English into the other site languages. (Screengrab attached). Issue 02 - Mobile + Tablet Menu WP Menu links shown in the Mobile and Tablet Menu - Built with Avada Off Canvas does not work when Simplified Chinese is selected (except for the contact form and the external link hidden link ) (No screengrab) Issue 03 – Desktop View WP Menu links in the hear banner sections do not scroll to container menu anchor points for Simplified Chinese hidden link (screengrab attached) Notes: • The WP menu links scroll to the correct sections for all other languages • The links are set to display on the desktop view only Please let me know if you require any further details or would like access to the development site. Once the development site is working correctly, and I understand how to make the changes I can update the production site (which is currently live). Thank you.

Author

Posts

January 27, 2026 at 1:59 am #17764715

nirmalaG

BACKGROUND
• Avada Theme Builder
• Header and Footer – Built with Custom Avada Layouts
• One page website (Custom links used in WP menu linked to Avada container menu anchors – one goes to an external site).
• Mobile and Tablet Menu - Built with Avada Off Canvas (elements include WP menu and HTML hyperlink)
• Desktop Menu - WP menu + button + WPML language switcher)
• Standard language: English
• Language Translations: Simplified Chinese + Traditional Chinese + Japanese

Issue 01 – Mobile + Tablet Menu WP Menu links shown in the Mobile and Tablet Menu - Built with Avada Off Canvas - does not translate from English into the other site languages. (Screengrab attached).

Issue 02 - Mobile + Tablet Menu WP Menu links shown in the Mobile and Tablet Menu - Built with Avada Off Canvas does not work when Simplified Chinese is selected (except for the contact form and the external link hidden link ) (No screengrab)

Issue 03 – Desktop View WP Menu links in the hear banner sections do not scroll to container menu anchor points for Simplified Chinese
hidden link (screengrab attached)

Notes:
• The WP menu links scroll to the correct sections for all other languages
• The links are set to display on the desktop view only

Please let me know if you require any further details or would like access to the development site. Once the development site is working correctly, and I understand how to make the changes I can update the production site (which is currently live).

Thank you.