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Supporter timezone: Europe/Kyiv (GMT+03:00)

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This topic contains 5 replies, has 0 voices.

Last updated by Andrey 4 days, 2 hours ago.

Assisted by: Andrey.

Author Posts
July 1, 2025 at 2:11 pm #17188942

fabianI-5

Background of the issue:
I am trying to publish a translation on my website using WPML.

Symptoms:
The translation is not being published.

Questions:
Why is my translation not being published on hidden link?

July 1, 2025 at 8:06 pm #17190141

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

Please try the following steps:
1. Make a slight modification to the original page.
2. Save the changes.
3. Navigate to the WPML Translation Editor and complete the translation.

If the issue persists, can you please elaborate a little more so I can better understand? Sometimes screenshots illustrating what you mean may go a long way to clarify what words fail to transmit so if you like make use of "upload an image" below the comment area.

July 4, 2025 at 10:45 am #17201158

fabianI-5

hidden link
not translete full page

July 7, 2025 at 12:20 pm #17208604

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for your feedback.

Have you had a chance to try the steps I mentioned earlier?

I've enabled debug information for this support ticket. Please refer to this link for instructions on how to retrieve this information from your site and provide it to us: http://wpml.org/faq/provide-debug-information-faster-support/

July 7, 2025 at 4:30 pm #17210362

fabianI-5

I've already spent €160 on credit and nothing happens.

Képernyőkép 2025-07-07 182926.png
July 7, 2025 at 6:39 pm #17210914

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

I would encourage you to try the steps I mentioned above for this specific page.

If there is still the issue, I need to request temporary access (wp-admin and FTP) to your site—preferably to a test site where the problem has been replicated if possible—in order to be of better help. When you log in to leave your next reply, you will find the needed fields below the comment area. The information you will enter is private, meaning only you and I can see and access it.

Please include the page where the issue can be observed.