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This topic contains 3 replies, has 2 voices.

Last updated by Osama Mersal 1 year, 5 months ago.

Assisted by: Osama Mersal.

Author Posts
December 13, 2023 at 12:58 am #15050265

danielC-156

I am trying to:
translate a page

Link to a page where the issue can be seen:
buttons in hidden link are different from the original on
hidden link

I expected to see:
buttons with same css colors

Instead, I got:
default colors (blue background)

Captura de Tela 2023-12-12 às 21.57.20.png
Captura de Tela 2023-12-12 às 21.45.33.png
December 13, 2023 at 10:44 am #15053111

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

Please edit the translated page/template using Elementor and check the button background. If it's not correct, please add the correct color.

If the above workaround didn't fix the issue, I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please backup your database and website ❌

✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

December 13, 2023 at 9:48 pm #15059307

danielC-156

For sure. Please provide me your IP address to allow you to the dev server.
Thank you.

December 14, 2023 at 7:52 am #15060835

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Please check the following data:

IP: 197.53.208.173
Mail: osama.m@onthegosystems.com
Country: Egypt

If you need any more info, please let me know.

Best regards,
Osama

The topic ‘[Closed] not translating buttons for jet elements element’ is closed to new replies.