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Supporter timezone: Asia/Dhaka (GMT+06:00)

This topic contains 1 reply, has 0 voices.

Last updated by Prosenjit Barman 2 days, 21 hours ago.

Assisted by: Prosenjit Barman.

Author Posts
November 13, 2024 at 3:35 pm #16398364

kevinL-62

Background of the issue:
I am trying to create a post carousel using an element from thegem in many templates. In the default language, I've set the query to show posts from the MTT category. However, in the translated template using WPML, the element is copied but the query inside wasn't synchronized.

Symptoms:
The translated template does not show the correct list of posts because the query logic is not synchronized.

Questions:
How to make sure the post carousel query is correctly synchronized with the selected query logic in WPML?

November 14, 2024 at 6:26 am #16400726

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There!
Thanks for contacting WPML Support.

I understand the issue you’re experiencing. This type of problem typically arises when the field containing the query doesn’t have the required translation support. However, to provide an accurate solution, a thorough inspection is needed. Could you please share the link to the page or post containing the post carousel? Additionally, please provide the WPML debug info for your site so I can get a better overview of your setup and system.

- Here's how you can get the Debug Info: https://wpml.org/faq/provide-debug-information-faster-support/

Copy the info and paste it to the Debug information box right below the box where you write your response. I will check and let you know what to do next.

Looking forward to your response.

Best regards,
Prosenjit