Problem after vikwp plugin update

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 27 replies, has 2 voices.

Last updated by Kor 10 months ago.

Assisted by: Kor.

Author	Posts
September 5, 2024 at 9:26 pm #16146892
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. Just letting you know that we're still checking on this and we'll come back to you as quickly as possible.
September 30, 2024 at 4:30 pm
October 7, 2024 at 9:18 am #16259896
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. We found a fix for the issue and this is what you can do to fix it. Please backup before you proceed. 1. Update the vikcarplugin to the latest version 1.4.2. 2. Edit the Greek homepage and click on "Default Editor". 3. Locate "modvikrentcarsearch_widget__itemid" and replace the value to "2595" Now try searching again on the frontend and this should be fixed. If you need my help to fix this, please let me know. I apologize again for the delay.
October 7, 2024 at 9:27 am #16259927
alexandrosK-5	Hello Kor! I did that but the problem still exists from both Greek and English languages. Please see the video hidden link
October 7, 2024 at 10:38 am #16260497
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Could you please share your Website WP admin access here again so that I could check this out for you? Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements. Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
October 8, 2024 at 6:11 am
October 8, 2024 at 7:23 am #16264112
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for the credentials. I'm working on the site now and will come back to you.
October 8, 2024 at 7:26 am #16264115
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I've applied the fix and searching is possible now here hidden link . Could you double check to confirm?
October 8, 2024 at 7:29 am #16264118
alexandrosK-5	Hello Kor! Is working on greek site but not in english hidden link
October 8, 2024 at 7:33 am #16264126
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I've edited and resaved this page hidden link and could you check now? I'm able to open the details page when I click on the "continue" button.
October 8, 2024 at 7:37 am #16264134
alexandrosK-5	now Greek is not working hidden link
October 8, 2024 at 9:47 am #16264763
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Ok this is fixed and could you please check?
October 8, 2024 at 10:13 am #16264894
alexandrosK-5	Now the problem is on english hidden link New threads created by Kor and linked to this one are listed below: https://wpml.org/forums/topic/search-result-page-not-working-correctly/
October 8, 2024 at 10:55 am #16265035
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thank you for your response. It seems there’s another bug affecting the search results page. I've created a separate ticket for this issue since it’s not the same as the previous one. We will address it here https://wpml.org/forums/topic/search-result-page-not-working-correctly/ . Regarding this ticket, please restore the site to an earlier version so that it uses the old VikRentCar plugin. Once the other issue is fixed, you can apply the fixes.
October 8, 2024 at 2:39 pm #16265998
alexandrosK-5	ok I did that.

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