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Supporter timezone: Asia/Dhaka (GMT+06:00)

This topic contains 10 replies, has 2 voices.

Last updated by Prosenjit Barman 1 year, 8 months ago.

Assisted by: Prosenjit Barman.

Author Posts
March 17, 2024 at 10:44 pm #15418929

mohamedY-13

Tell us what you are trying to do? some product price didnt update correctly in second language

Is there any documentation that you are following? yes officially

Is there a similar example that we can see? hidden link check product in arabic and english has different price

What is the link to your site? hidden link

March 18, 2024 at 11:13 am #15420535

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hi There,
Thanks for contacting WPML Support.

I have checked the product and understood the issue. If the "WooCommercve Multilingual" plugin is installed and activated on the site, then the price should be synced across the languages. Could you please share the WPML Debug Information of your site so that I can get a overview of your site and system? Please check the guide below to understand how you can get the info.

- https://wpml.org/faq/provide-debug-information-faster-support/

When you log in to post your reply, you'll find a field to insert debug information. Please ensure you input the debug details in this field before submitting your response.

Since the price is not synchronized across languages, please try synchronizing the products, Here's what you can do.

- Please go to "WPML > Support > Troubleshooting"
- Select "Product" from the dropdown under "Cleanup" and click on "Synchronize Post Taxonomies"
- Do the same for "Variations" post-type

Once the synchronization is completed, please make a small update to the product and its translation. I hope it will help.

Let me know the update. I will be happy to help if you need further assistance in this matter.

Best regards,
Prosenjit

March 21, 2024 at 2:34 am #15434144

mohamedY-13

also when make variation it stuck in bulks and stop also the shipping info like 2-4 Days Delivery not synced in Arabic in all products

March 21, 2024 at 6:55 am #15434424

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hi There,
Thank you for your message.

Unfortunately, the issue you've described in your last message is not clear enough to understand. Could you possibly elaborate a bit more for clarity? Additionally, sharing screenshots or a video illustrating the problem would greatly assist in gaining a better understanding and allow me to address your concerns more effectively.

Looking forward to your response and I'm always here to help.

Best regards,
Prosenjit

March 25, 2024 at 5:25 am #15444563

mohamedY-13

I upload image process is hulk like this I cant do that for products also variation

Screenshot 2024-03-25 at 7.24.04 AM.png
March 26, 2024 at 1:09 pm #15451538

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hi There,
Thank you for the clarification.

Depending on the number of products or variations you have, the process can take some time. But, if it is not progressing at all, it might be happening due to not having sufficient server resources for your site.

Could you please ensure that your site is allocated a minimum memory of "256M" and that the maximum execution time or time limit is set to 300 seconds?

To adjust the Memory Limit, please check this Guide: https://wpml.org/faq/checklist-before-opening-a-ticket-in-wpml-support/#how-can-i-increase-my-sites-memory-limit

To increase the max_execution_time, check this guide: hidden link

If you're having issues despite having the correct configuration, please share the WPML Debug Information of the site so that I can get a better overview of the site and system. Please check the guide below to understand how you can get the Debug Info.

- https://wpml.org/faq/provide-debug-information-faster-support/

Please copy the debug information and paste it into the "Debug Information" box, which will be available when you log in to post your next response.

Looking forward to your response.

Best regards,
Prosenjit

March 30, 2024 at 8:15 am #15466035

mohamedY-13

only product loading and not proceed and Running now batch didn't appear

April 1, 2024 at 4:31 am #15468003

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hi There,
Thank you for the update and for sharing the debug info.

Based on the WPML Debug Info, it appears your site has adequate resources allocated. If you're encountering synchronization issues with your products, this could stem from a plugin conflict. Could you please try the synchronization once more with all other plugins deactivated, leaving only WPML, String Translation, WooCommerce, and WooCommerce Multilingual active?

If the synchronization is done correctly, you can then activate the other plugins on your site.

However, upon reviewing the specific product you mentioned, it appears that the pricing is now accurately displayed in both the Arabic and English versions of the site. Here are the screenshots for reference:

- Arabic version: hidden link
- English version: hidden link

If the pricing still appears incorrect on your side, I recommend clearing your site and browser caches before rechecking.

Do not hesitate to reach out for more help on this issue. I'm here to assist.

Best regards,
Prosenjit

April 6, 2024 at 4:51 am #15490231

mohamedY-13

hidden link
I do sync and it finished and also the same problem you can check this product

April 6, 2024 at 11:31 am #15490502

mohamedY-13

this is occur when use booster Product Price by Formula it working fine in english but arabic appear with default price

April 8, 2024 at 5:57 am #15492483

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thank you for the update.

If the problem arises exclusively when the "Booster Product Price by Formula" feature is activated, it's possible that its settings are not being replicated for the secondary language. Upon reviewing the documentation, I found that there is a plugin designed to ensure compatibility with WPML. You can refer to this guide for more details: hidden link.

Please make sure that the plugin is activated and configured correctly on your site.

If the issue persists even after that, you can follow the solutions mentioned in this ticket: https://wpml.org/forums/topic/price-display-issue-in-translated-pages/

The problem described in that ticket closely matches the one you've reported. By following the recommendations provided by my colleague Osama in the replies(From August 29), I'm hopeful that you'll find a solution to your issue.

Let me know the update. I'll be happy to help if you need further assistance in this matter.

Best regards,
Prosenjit

The topic ‘[Closed] Product prices in seconed language not being updated automatically’ is closed to new replies.