This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was experiencing an issue where all images disappeared from translations after setting up WPML Media Translation.
Solution:
This problem was linked to the incorrect setting of a Flexible Content Field in ACF, which was set to "Translate" instead of "Copy once", leading to corrupted data on translated Custom Post Types (CPTs). We recommended setting the ACF Field Groups used on CPTs to "Different fields across languages". This setting is advised when translating with the WordPress Editor as it avoids the need to configure each field individually. If the issue persists, the client should delete the translated CPTs and translate them again. Alternatively, investigating the
wp_posts
and
wp_postmeta
database tables to identify the problematic translations could help. Additionally, ensuring that fields are set to "copy" or "copy once" based on the translation editor used (WPML Translation Editor or WordPress Editor) is crucial.
If this solution does not resolve the issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
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Last updated by 2 weeks, 2 days ago.
Assisted by: Andreas W..
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