This thread is resolved. Here is a description of the problem and solution.
Problem:
The client wants to cancel their WPML subscription and request a refund as they no longer use WPML.
Solution:
If you're experiencing this, we recommend that you request a refund by visiting https://wpml.org/purchase/refunds/. Additionally, ensure that you deactivate the auto-renewal feature in your account on wpml.org/account to prevent future charges.
If this solution does not apply to your situation, or if it seems outdated, please check the related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if you need further assistance. You can do so at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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Last updated by 2 weeks, 3 days ago.
Assisted by: Lucas Vidal de Andrade.
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 WPML Supporter since 11/2023 Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: Europe/Vienna (GMT+02:00) |
