Skip to content Skip to sidebar

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 1 replies, has 0 voices.

Last updated by Waqas Bin Hasan 1 month, 2 weeks ago.

Assisted by: Waqas Bin Hasan.

Author Posts
June 30, 2025 at 11:05 am #17183401

fanZ-3

Background of the issue:
I am trying to register WPML by entering my key. The issue can be seen on this page: hidden link.

Symptoms:
When I enter my key, I receive a connection error: 'Unable to get data from service. Detailed error: cURL error 28: Operation timed out after 45002 milliseconds with 0 bytes received.'

Questions:
Why am I receiving a connection error when entering my WPML key?
How can I resolve the cURL error 28 when registering WPML?...

June 30, 2025 at 11:10 am #17183478

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting the support. I waited for you but you look disconnected so moved to this ticket.

We're currently experiencing some technical issues on our servers. Our teams are working to resolve the issues on priority basis.

I request you to wait for a few hours and then check again please.

Regards.