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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client had an issue where an English page was incorrectly connected to a French translation of a different page. When attempting to edit the French translation from the English 'Managed IT Services' page, it redirected to the French 'About Us' page instead.
Solution:
We recommended the client to follow the steps provided in our documentation to disconnect the incorrect translation association. Here is the documentation that can guide you through the process:

If you're experiencing a similar issue, we recommend you try the steps outlined in the documentation. However, please note that the solution might be irrelevant if it's outdated or not applicable to your case. If after checking the related known issues and confirming that you have installed the latest versions of themes and plugins the problem persists, we highly recommend you open a new support ticket. For further assistance, please visit our support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 1 year, 5 months ago.

Assisted by: Mihai Apetrei.

Author Posts
February 26, 2024 at 8:22 pm #15346293

parisE

Our site is English / French. One of our English pages is connected to a French translation of different page. Example one of our services pages is connected to the French About us page.

When I edit the English Managed IT Services page and I click in the side bar to edit the French translation it takes me to the French version of the About Us page. I don't know how to edit this association.

February 26, 2024 at 8:28 pm #15346303

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

Before this ticket gets assigned to my colleagues, I will try to help.

Please take a look here:
https://wpml.org/faq/how-to-disconnect-translations-from-the-default-language-page-or-post/

I think that might help.

Mihai Apetrei

February 26, 2024 at 8:37 pm #15346311

parisE

Thanks for your rapid help. Turns out the translation target page was a copy in draft mode, but your post helped me figure it out.