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This topic contains 4 replies, has 2 voices.

Last updated by widensD 1 year, 11 months ago.

Assisted by: Mihai Apetrei.

Author Posts
September 3, 2023 at 2:58 pm #14332019

widensD

Tell us what you are trying to do?
The site is in English and I use WPML to translate it to French, things were working ok when I click on the French translate menu button when browsing the site pages, but now, I'm just getting an error:

Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.

Is there any documentation that you are following?
No

Is there a similar example that we can see?
Just clicking on the French link menu in any page

What is the link to your site?
pricegroupottawa.ca
Note that site is currently in development, so it is in maintenance mode.

September 3, 2023 at 5:50 pm #14332449

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

Before this ticket gets assigned to one of my colleagues, I will try to help.

From what I can see in the Google search results, this issue might happen due to the fact that the server limits are reached:
hidden link

Can you create a full website backup and then update the WPML plugins to the beta versions and see if the issue gets resolved?

Or test this in a testing/staging environment if you can't create a backup first?

- Can you install this beta: version 3.2.8-b.1
https://wpml.org/download/wpml-string-translation/?section=changelog


- Can you install this WPML beta version 4.6.6-b.1:
https://wpml.org/download/wpml-multilingual-cms/?section=changelog

Please let us know how things go and if the issue is still happening.

Mihai

September 3, 2023 at 7:07 pm #14332709

widensD

Hello. I will try to install the beta. Indeed, I'm looking at 97% of CPU usage from CPANEL since I tried to translate quite an amount of strings yesterday. It seems to hang and won't go down.

Will update you.
Thanks,
Widens

September 3, 2023 at 7:25 pm #14332725

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi Widens.

Yes, please keep us up to date.

Performance-wise, the beta versions should definitely help in that area.

Mihai

September 3, 2023 at 8:20 pm #14332805

widensD

I see Version 3.2.8-b.2. Should I install that one instead?

September 4, 2023 at 12:11 am #14333059

widensD

Issue seems to be resolved with the beta versions. I will be on the look-out for the release version.