Background of the issue:
I am trying to set up WPML on my site hidden link, but the JavaScript is not working. I don't have a PHP error, but somehow the JavaScript will not load. This is what it is showing me: app.js?ver=474000:646 TypeError: Cannot read properties of undefined (reading 'id') at app.js?ver=474000:1:153006 at app.js?ver=474000:15:528 at Jn (app.js?ver=474000:1:152944) at qo (app.js?ver=474000:646:57930) at vs (app.js?ver=474000:646:104169) at cl (app.js?ver=474000:646:96717) at sl (app.js?ver=474000:646:96642) at Zs (app.js?ver=474000:646:93672) at qs (app.js?ver=474000:646:90436) at Al (app.js?ver=474000:646:111884) app.js?ver=474000:646 TypeError: Cannot read properties of undefined (reading 'id') at qn (app.js?ver=474000:1:151921) at qo (app.js?ver=474000:646:57930) at vs (app.js?ver=474000:646:104169) at cl (app.js?ver=474000:646:96717) at sl (app.js?ver=474000:646:96642) at Zs (app.js?ver=474000:646:93672) at qs (app.js?ver=474000:646:90436) at Al (app.js?ver=474000:646:111884) at app.js?ver=474000:646:113127 at tl (app.js?ver=474000:646:94019) app.js?ver=474000:646 TypeError: Cannot read properties of undefined (reading 'displayAs') at Le (app.js?ver=474000:1:18358) at app.js?ver=474000:1:14066 at s (app.js?ver=474000:339:54315) at Object.get [as displayedStepIndex] (app.js?ver=474000:15:7153) at app.js?ver=474000:24:367163 at Array.map (<anonymous>) at app.js?ver=474000:24:367055 at t (app.js?ver=474000:24:2222) at app.js?ver=474000:24:367223 at t (app.js?ver=474000:24:2222) app.js?ver=474000:646 Uncaught TypeError: Cannot read properties of undefined (reading 'id') at app.js?ver=474000:1:153006 at app.js?ver=474000:15:528 at Jn (app.js?ver=474000:1:152944) at qo (app.js?ver=474000:646:57930) at vs (app.js?ver=474000:646:104169) at cl (app.js?ver=474000:646:96717) at sl (app.js?ver=474000:646:96642) at Zs (app.js?ver=474000:646:93672) at qs (app.js?ver=474000:646:90436) at Al (app.js?ver=474000:646:111884). I tried all of the previous topics about it here, but it didn't help.
Symptoms:
Setup page is blank white. JavaScript errors: TypeError: Cannot read properties of undefined (reading 'id') and TypeError: Cannot read properties of undefined (reading 'displayAs').
Questions:
Why is the setup page blank white?
How can I resolve the JavaScript errors during WPML setup?
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Timezone: America/Lima (GMT-05:00)
Hello,
I would like to request temporary access (wp-admin and FTP) to the website to investigate the issue further.
You can find the required fields below the comments section when you log in to leave the next reply. The information you provide is private, meaning only you and I can see and access it.
IMPORTANT
Please be sure to back up your website and database before granting us access.
If you can't see the "wp-admin / FTP" fields, your post and website credentials will be set to "PUBLIC." DO NOT publish the data unless you see the required wp-admin / FTP fields.
I may need to install a plugin called "All In One WP Migration" to create a copy of the website so I can investigate the issue further.
However, I would also be very grateful if you could provide a staging site or a copy of the website from your server for this purpose.
If you have any questions about creating such a staging site, you can consult your hosting provider. Please note that WPML must also be registered on this staging site at https://wpml.org/account/websites/.
If you are unable to provide such a copy of the website for testing, please let me know on this ticket.
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