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WordPress 6.7 has introduced a new issue that impact translations, please update WooCommerce and WPML to the latest versions before you report issues. More about this here - https://wpml.org/errata/php-error-wp-6-7-notice-function-_load_textdomain_just_in_time-was-called/
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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 7 replies, has 2 voices.

Last updated by Raja Mohammed 3 years, 8 months ago.

Assisted by: Raja Mohammed.

Author Posts
March 15, 2021 at 3:38 pm #8312759

mohammedA-111

I am trying to: update order status from admin page while order language english and admin language is arabic

Link to a page where the issue can be seen:

I expected to see: Receive email with order language (full email content is english)

Instead, I got: all email is english expected (title, payment method and shipping method)

Screenshot from 2021-03-15 17-27-37.png
admin refund translation.png
order language .png
March 16, 2021 at 10:08 am #8318787

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello there,

Please try installing the latest version of WPML and WooCommerce Multilingual , Goto Plugins > Add New > Commercial, Click on "Check For Updates" This will fetch the latest version of WPML plugins .

Check if that helps. Just in case if the issue still persits and happens only with "Refunds E-Mails" may be you can share the admin access to the site I can take a closer look into the issue. I am enabling private reply to securely share the details.

Regards
Raja

March 18, 2021 at 1:20 pm #8342839

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I made a quick test on the staging site, I am unable to reproduct the issue. Please check the attached screenshot evernthing looks good,

I made the order from English lanauges and you can see the Email is all english , May be it is a temporary issue or something related cache. If still have issues, let me know the exact steps to reproduce the issue.

Regards
Raja

Screenshot 2021-03-18 at 6.47.48 PM.png
March 22, 2021 at 7:49 am #8365585

mohammedA-111

No, you are missing some steps. Kindly check these steps:

- create order in english, you will receive order correctly in english.
- open order from the backend in other language [Arabic]
- change order status, or do refund for example
- The related email you receive will contain arabic and english as mentioned in the issue
- We changed the status for your order, an email withe the issue should be sent to you.

March 22, 2021 at 12:30 pm #8367729

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Thanks i am able to reproduce the issue on a test site, Let me check with the second tier for furhter clarification. I will update once I have hear from the team.

Regards
Raja

March 23, 2021 at 6:43 am #8374011

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

The issue has been reproduce and escalated to second tier, I will keep posted with further updates.

Regards
Raja

March 28, 2021 at 8:55 am #8416319

mohammedA-111

Hello,
Any update regarding this issue

March 29, 2021 at 5:10 am #8419213

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I am afraid we don't have any update on this yet, our developers will include a fix for the issue in any of the upcoming releases, We could not provide any estimated time or deadline as it depends on various factors, I will mark the ticket as escalated and updated here once there is any change in the status.

Regards
Raja