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This topic contains 1 reply, has 2 voices.

Last updated by Nigel 1 year, 11 months ago.

Assisted by: Nigel.

Author Posts
August 22, 2023 at 8:58 pm #14273803

raquelT-3

I am trying to: Search for properties in other languages. Besides that the website is slow.

Link to a page where the issue can be seen: hidden link

I expected to see: a fast change of languages and a fast response when I click on search properties in other languages.

Instead, I got: A slow website which crashes each time I search for properties in other languages then English.

I found the following error in the error_log file:

[proxy_fcgi:error] [pid 2653:tid 140533762602752] (70007)The timeout specified has expired: [client 178.51.242.48:30279] AH01075: Error dispatching request to : (polling), referer: hidden link

August 23, 2023 at 3:35 pm #14279251

Nigel
WPML Supporter since 02/2016

Timezone: Europe/Madrid (GMT+02:00)

Hi there

I tried to visit your site to look at the problem but the site could not be reached.

In any case, I suspect you may be experiencing a side effect of the problem reported in this erratum: https://wpml.org/errata/wordpress-6-3-performance-issues-with-string-translation-in-specific-scenarios/

Can you please try the fix described in that link (Option 1 if possible, Option 2 if you cannot try Option 1).

Does that make a difference to the problem you describe?

August 24, 2023 at 2:55 pm #14286747

raquelT-3

Thank you so much for your help!