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This topic contains 17 replies, has 3 voices.

Last updated by Andrey 3 months ago.

Assisted by: Andrey.

Author Posts
August 5, 2024 at 8:38 pm #16041961

ronaldT-5

Background of the issue:
Remain sane

Symptoms:
Duplicate entries from time to time... it is annoying having to deal with constant issues.

Questions:
How to fix it?

August 6, 2024 at 6:39 am #16042567

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Hi,

These Duplicate entries, these appear in translation editor on the left side of the screen but don't appear in the original page?

August 6, 2024 at 6:52 am #16042579

ronaldT-5

Correct

August 6, 2024 at 1:59 pm #16044358

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

After conducting some tests, I wasn't able to replicate the problem locally. Can you assist me in replicating the issue? I have set up a test site and included the link in my next private message.

August 6, 2024 at 2:11 pm #16044391

ronaldT-5

I do not know how to replicate the issue. It comes out of the blue. Can't you log in and look at the page that I provided you the URL with (which I cannot see in this thread)?

August 6, 2024 at 2:22 pm #16044421

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

I need to request temporary access (wp-admin and FTP) to your site – preferably to a test site where the problem has been replicated if possible – in order to be of better help. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

I don't see any URL provided. Please include one.

August 6, 2024 at 6:45 pm #16045171

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

I'm sorry. I double-checked for the link but did not see it. I randomly opened some page translations, and they look good.

August 6, 2024 at 7:27 pm #16045296

ronaldT-5

It is in hidden link

See attachments

The repeated text here belongs to the title of a particular image on the page mentioned above.

Screenshot 2024-08-06 at 3.25.58 PM.jpg
Screenshot 2024-08-06 at 3.23.44 PM.jpg
August 7, 2024 at 3:17 pm #16048931

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you. I will take a look and let you know. Does this affect your site somehow?

August 7, 2024 at 6:35 pm #16049707

ronaldT-5

Not that I'm aware of.

I was able to fix it on the page aforementioned. Actually, it went away on its own after another posted issue was resolved by WPML engineering coming up with some workaround XML code.

I will let you know if the issue at hand shows up in other pages. I will find out soon.

August 8, 2024 at 1:43 pm #16053067

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for updating me. Sure. I am glad to hear that everything is fine now. Have a nice weekend ahead!

August 12, 2024 at 9:13 pm #16063963

ronaldT-5

It has not happened yet. Will try new pages from now on starting now and see if the issue comes back.

August 12, 2024 at 10:08 pm #16063979

ronaldT-5

Okay, I just restarted my translation work. I had clients to serve last week and over the weekend. That's what being in business is all about. Time is lacking.

The very first page I'm trying has duplicated text. "No need to purchase separate home alarm systems for multiple contructions."

hidden link

Screenshot 2024-08-12 at 6.08.40 PM.jpg
August 13, 2024 at 12:33 pm #16066302

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Try to slightly modify the original page, update it, and then go to the translation editor again.

If this is still the problem, I need new access credentials since the old ones don't work for me.

The following reply is private.

August 13, 2024 at 3:09 pm #16067088

ronaldT-5

Here's the proof. Yes, I did make some changes on the page as requested.

Screenshot 2024-08-13 at 11.08.48 AM.jpg