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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are using the setup wizard, but in the last step, you encounter an error message indicating that you are not allowed to access the page. You tried adding code to the functions.php file of your current theme as suggested in a previous solution, but it didn't resolve the issue.
Solution:
We recommend following the steps outlined in an existing support ticket that addresses similar issues. Please visit https://wpml.org/forums/topic/cant-configure-the-wpml-plugin-sorry-you-are-not-allowed-to-access-this-page/ and try the suggested solutions. If the problem persists, it might be due to the specific setup of your hosting or theme.

Please note that the solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue continues, please open a new support ticket at WPML support forum for further assistance.

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This topic contains 2 replies, has 3 voices.

Last updated by cesar-davidS 1 year ago.

Assisted by: Mihai Apetrei.

Author Posts
July 16, 2024 at 5:03 pm #15961626

liH-7

Background of the issue:
I use the setup wizard but in the last step I get this error msg "Sorry, you are not allowed to access this page.". This error msg pop up once I click the finish button.

Symptoms:
Sorry, you are not allowed to access this page.

Questions:
What should I do?

July 16, 2024 at 9:25 pm #15962781

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

Can you please try the steps shared by my colleague in this existing ticket here (https://wpml.org/forums/topic/cant-configure-the-wpml-plugin-sorry-you-are-not-allowed-to-access-this-page/) and see if that resolves the issue for you?

Please let me know how things go.

Mihai Apetrei

July 22, 2024 at 10:26 pm #15989472

cesar-davidS

Hi, I have the same problem, I saw your solution shared and I added to the functions.php of my current theme but doesn't work. I am using Hostinger Hosting and Elementor website builder.

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