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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported that their Spanish homepage was redirecting to the default language homepage instead of staying on the Spanish version.
Solution:
We suggested that the client should try accessing the website from a different browser or device to rule out the possibility of a caching issue on their current browser. If you're experiencing this, we recommend you try the same steps to see if it resolves the issue.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please don't hesitate to open a new support ticket with us.

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This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 9 months, 2 weeks ago.

Assisted by: Mihai Apetrei.

Author Posts
February 21, 2024 at 10:54 pm #15330655

kurtK-7

hidden link
Redirects to
hidden link

Why is it not staying on the Spanish Homepage?

homepage.jpg
February 21, 2024 at 11:45 pm #15330730

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

For me, is not redirecting at all, it just stays on this:
hidden link

Can you please try from a different browser and device?

It might be some caching that you have on your current browser.

Please let me know how things go.

Mihai Apetrei