This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was experiencing an issue where selecting a different language in the footer resulted in a "No Tours Found" message, despite the tours being listed in the default language.
Solution:
We recommended the following steps to resolve the issue:
1. Go to Tours → All tours in the WordPress dashboard.
2. Choose the language you want to edit, for example, Italian.
3. Edit each tour and simply click the update button.
4. Confirm that the tours now appear correctly on the site.
We also advised the client to back up their database before making any changes.
Please note that this solution might be irrelevant due to being outdated or not applicable to your case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please do not hesitate to open a new support ticket in the WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic is split from https://wpml.org/forums/topic/home-page-widget-area-bot-working-on-added-languages/
This topic contains 3 replies, has 2 voices.
Last updated by 1 year, 3 months ago.
Assisted by: Andrey.