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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was experiencing an issue where selecting a different language in the footer resulted in a "No Tours Found" message, despite the tours being listed in the default language.
Solution:
We recommended the following steps to resolve the issue:
1. Go to Tours → All tours in the WordPress dashboard.
2. Choose the language you want to edit, for example, Italian.
3. Edit each tour and simply click the update button.
4. Confirm that the tours now appear correctly on the site.
We also advised the client to back up their database before making any changes.

Please note that this solution might be irrelevant due to being outdated or not applicable to your case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please do not hesitate to open a new support ticket in the WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 3 replies, has 2 voices.

Last updated by Andrey 1 year, 3 months ago.

Assisted by: Andrey.

Author Posts
May 9, 2024 at 7:16 pm #15612122

davidM-306

Hi
Thank you for the above, I have managed to fix the above issue, but I now have a new issue. Please take a look at my site at the following:
> hidden link
>Stay in English and select any Country under the "tours" menu
>You will see a list of tours
>In the footer, select any language
>You will now see "No Tours Found"

May 10, 2024 at 7:58 am #15613071

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

I appreciate your patience. I discovered that the locations you translated are missing the corresponding tours, which is why you are receiving the "No tours found" message.

Here are the steps to resolve the issue:

- Navigate to Tours → All tours
- Select the relevant language, for example, Italian
- Edit the tour and click the update button
- It will appear: hidden link

It is important to note that you should backup your database before making any changes.

May 10, 2024 at 1:03 pm #15614899

davidM-306

Thank you very much for all the support. Everything seems to be working perfectly now!

May 10, 2024 at 1:04 pm #15614901

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

I'm glad it's working now. Have a nice weekend ahead!