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Supporter timezone: Europe/Zagreb (GMT+02:00)

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This topic contains 2 replies, has 0 voices.

Last updated by Dražen 1 week, 1 day ago.

Assisted by: Dražen.

Author Posts
March 13, 2025 at 8:51 am #16810553

Kresimir

Oh, didn't know that about links, here's a link to the database dump - hidden link

March 13, 2025 at 2:05 pm #16812320

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks.

I have escalated this case to our 2nd tier to check and advise further.

Please note that it may take a day or two before we get a reply.

I will update you.

Regards,
Drazen

March 17, 2025 at 10:45 am #16823944

Kresimir

Thank you, are there any news on this?

March 17, 2025 at 10:49 am #16823958

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

we are still discussing this since we are having trouble deploying your website on a local host or taking a proper package, and it is difficult to debug properly on your server. I will update you when I have some news but it will take a few more days.

Sorry for the delay and issue, it may cause you.

Regards,
Drazen

March 24, 2025 at 9:37 am #16850594

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

can you share again DB dump, as it expired and we can not access to further look at issue.

Thanks,
Drazen

March 24, 2025 at 12:42 pm #16851869

Kresimir

Hey,

Here's the download link - hidden link

Did you have any success downloading the site to your local environment?

March 24, 2025 at 12:51 pm #16851935

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks, our 2nd tier was in the process, but the link expired, so we where a bit stuck.

I am sharing it again.

Regards,
Drazen

March 25, 2025 at 7:18 am #16854817

Kresimir

Okay, thanks for the feedback.

I need to setup staging so we can use it too since we launched the web yesterday and we need a staging environment we can use. I'll have to activate the plugins and our theme but let me know if you'll need to test anything else on staging so we can stop whatever we might be doing on the environment.
Thanks!

March 25, 2025 at 7:28 am #16854854

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

sure, we will keep this in mind.

Regards,
Drazen

March 26, 2025 at 6:36 am #16860593

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks for your patience. Note, this will take a while before we debug further and find a proper fix for the solution.

But in the meantime as a workaround, you use WPML > String translation and translate labels like that, I tried on the staging site and it works fine.

I will update when I have more news on this case.

Regards,
Drazen

Screenshot 2025-03-25 at 15.21.02.png
April 8, 2025 at 9:51 am #16908181

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

Sorry for the delays, we are checking it further and we have some questions.

We have found that, having used the workaround described above, we can now go to the WPML > Taxonomy Translation page and edit the same taxonomy labels via that route and it works normally.

Was it only this taxonomy that was affected, or are there others, too?

If there are many others then we can look into what the root cause is, but if it is only one or two others then best would be to use fix/workaround from above and fix those few taxonomies.

Let me know.

Regards,
Drazen