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[Resolved] Split: Installing Woocommerce Multilingual 5.5.2-b.1 caused the second language to disappear

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic is split from https://wpml.org/forums/topic/adding-product-to-cart-tockets-created-by-mec-plugin/

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This topic contains 3 replies, has 0 voices.

Last updated by caterinag-2 1 month, 1 week ago.

Assisted by: Christopher Amirian.

Author Posts
August 12, 2025 at 11:17 am #17313150

caterinag-2

Hi Amirian sorry I posted a message about an other WPML ticket. you can delete it
I installed the beta plugin but second language is totally gone. Any time I try to switch to ENG from ITA that's what I get:
from home to all pages and shop
Not Found

The requested URL was not found on this server.
August 12, 2025 at 11:19 am #17313166

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

Thank you. Would you please set the next reply as private and provide the login information for the staging website so I can check?

Thanks.
August 13, 2025 at 2:39 pm #17318082

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

Thank you for the login information. I went to the website and accessed WP dashboard > settings > permalinks.

There I found out that the permalink mode was in "plane". I changed it to post name and saved the permalink to clear the permalink cache.

Now if you test the website you will be able to access the English version.

Thank you.
August 14, 2025 at 12:17 pm #17320908

caterinag-2

Ok. I will check. Do you know when the next WPML and WPML woocommerce relases will be available?
i'm also waiting for the autoload issues to be fix by net updating.
Thanks
caterina