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Supporter timezone: America/Lima (GMT-05:00)

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Last updated by Andreas W. 1 month, 3 weeks ago.

Assisted by: Andreas W..

Author Posts
February 8, 2025 at 3:30 pm #16682563

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

If the issue occurs again, I can offer a WPML test site on which we can install those plugins and try to recreate the issue.

Please create a new product, add a form to it, and translate it. If the issue persists please let me know.

February 8, 2025 at 7:36 pm #16683097

jorgeM-44

Perfect. We will start adding products and if we have news about this subject, I'll contact here. If I don't get the error again, I'll also contact here to close the ticket.

Thank you.

Best Regards,
Jorge

February 8, 2025 at 9:38 pm #16683225

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Thank you, let's do it this way 🙂

The ticket will remain open for 14 days and close automatically after this timeframe, in case we do not receive any further comment.

February 15, 2025 at 10:22 pm #16709782

jorgeM-44

Hi Andreas,

So today i translated some products (maybe 15~20) and if I purge the cache, it works. We translate 4~5 and then have to purge it and do it again.

Is there a fix for this? Is this incompatibility with w3 total cache plugin?

Thank you.

Best Regards,
Jorge

February 15, 2025 at 10:55 pm #16709805

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

It sounds like a compatibility issue. Do you still have a staging site available on which the same issue occurs, so that we can run further tests?

It would be important to know if you can replicate this issue running only WooCommerce, W3 Total Cache, and WPML plus add-ons.

Please also make sure that all plugins are updated.

You can find new versions for WPML at Plugins > Add new > Commercial. Click on "Check for WPML Updates" and install the latest version WPML 4.7 and updated versions for most of our add-ons.

If you can still replicate the issue after that, we might need to try to recreate and escalate this problem.

The topic ‘[Closed] Split: Problem translating products when Cloudflare is active’ is closed to new replies.