The client was experiencing an issue where the translation option for French was not showing for two translated products.

We found that the translation for one of the products was not fully completed, which caused the French language option not to appear in the language switcher. To resolve this issue, we recommend the following steps: 1. Open the default product in the WordPress Editor. 2. Make a small change to the product and save the changes. 3. Click on the "+" or gear icon in the Language meta box to ensure the translation of the product is fully completed. If this solution does not seem relevant to your issue, please <a href="https://wpml.org/forums/forum/english-support/">open a new support ticket</a> with us.

Split: Product Translation completed but switcher is not showing other countries.

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This topic is split from https://wpml.org/forums/topic/wpml-category-translation/

Tagged: Exception

This topic contains 3 replies, has 2 voices.

Last updated by Prosenjit Barman 1 year, 3 months ago.

Assisted by: Prosenjit Barman.

Author	Posts
December 6, 2023 at 5:05 am #15003813
davidB-268	I have translated two products but it's still not showing the translation option for French. I also try with save the permalinks as suggested in video. hidden link hidden link
December 6, 2023 at 5:26 am #15003841
Prosenjit Barman Supporter Languages: English (English ) Timezone: Asia/Dhaka (GMT+06:00)	Hello There, I hope you're doing well. I understand the issue you're having. Since you have shared the access, I checked and found that the translation for the product "24” X 24” X 36” VERDUYN STORAGE BOX – CHECKER PLATED" wasn't fully done. This incomplete translation is the reason why the French option wasn't appearing in the language switcher. Once I completed the translation, the French language began to display correctly in the Language switcher. If you're not seeing the translation, here's what you've to do. - Open the default product in WordPress Editor. - Make a small change in the Product and save the changes. - Now, clicking on the "+" or Gear icon on the Language meta box(Screenshot: hidden link), ensure to fully complete the translation of the product. Please let me know if you need further assistance in this matter. I will be happy to help. Best regards, Prosenjit
December 7, 2023 at 12:17 pm #15016435
davidB-268	Let me try with this options. Thanks
December 8, 2023 at 10:21 am #15024477
Prosenjit Barman Supporter Languages: English (English ) Timezone: Asia/Dhaka (GMT+06:00)	Hi There, Sure! Please try and let me know how it goes. I will be happy to help if you need further assistance in this matter. Best regards, Prosenjit