Split: Product videos don't work in the second language

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This topic contains 1 reply, has 2 voices.

Assisted by: Mohamed Sayed.

Author	Posts
February 1, 2024 at 10:45 am #15254276
glowu	The second problem is that the video clip that was uploaded to the product via the same theme does not open in the additional language. It is only an image cover and I cannot play it.
February 1, 2024 at 12:33 pm #15254922
Mohamed Sayed	Hi, 1. Please provide a link to one of those products where I can see the video issue. 2. I would need to request temporary access (WP-Admin) to investigate the issue further. Preferably to a test site where the problem has been replicated. Your answer will be private, meaning only you and I can access it. ❌ Please backup your database and website first❌ If you don't see the form below, please don't add your credentials as they will be publicly exposed: hidden link Privacy and Security when Providing Debug Information for Support: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ Thanks for your cooperation.

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