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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported issues with untranslated content and broken functionality on their multilingual website. Specifically, the 'About Us' page had non-functioning sliders, the 'Commissioning' page displayed incorrectly due to CSS issues, and the 'Products' page content was not translated.
Solution:
1) For the 'About Us' page, we resolved the slider issue by copying the section name field. We recommend checking the page to ensure it functions correctly.
2) For the 'Commissioning' page, we identified a potential CSS issue. We suggest verifying if custom CSS is applied to this page and adjusting it as necessary.
3) Regarding the untranslated content on the 'Products' page, we need more information on how content is added in the default language to provide a specific solution.

If these solutions do not resolve your issues or if they seem outdated, we highly recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, visit our support forum at https://wpml.org/forums/forum/english-support/.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 8 replies, has 2 voices.

Last updated by Osama Mersal 10 months ago.

Assisted by: Osama Mersal.

Author Posts
July 31, 2024 at 2:15 pm #16025775

michelleM-17

well just few more things, i noticed that this is not translated:
hidden link

and some content was broken:
hidden link
hidden link

on some of them , script was broken, I mean sliders are not working:
hidden link

not how it looks like in EN version

Can you please check ?

July 31, 2024 at 2:48 pm #16026217

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

1) The About page issue is fixed by copying the section name field. Please check the hidden link">page and let me know if it works correctly.

2) The hidden link">COMMISSIONING page issue seems to be a CSS issue. Please let me know if you use custom CSS for this page.

3) Please let me know how the hidden link">product page content is added to the default language.

Best regards,
Osama

July 31, 2024 at 3:06 pm #16026297

michelleM-17

1. how you copied section name field and where, please lmk?
2. yeah, custom css, we can sove that if it is css but why it differs from en version.
3. woocommerce , and their products

Thank you! and Best

July 31, 2024 at 3:12 pm #16026304

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

1) I edited the translation using the Translation Editor and copied the English value.

2) If the class name or attributes differ, that could cause the issue.

3) I checked the page, but it doesn't contain the button or the banner strings.

Best regards,
Osama

2024-07-31_18-09-36.jpg
August 7, 2024 at 9:50 am #16047234

michelleM-17

1) can you give us more previse navigation, or some doc?
2) ok we will check
3) we resolved it
4) for product details page - it is not translating, would you mind checking hidden link ?

Thanks

August 7, 2024 at 10:00 am #16047253

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

1) Please check this hidden link">video.

2) Please install the WooCommerce multilingual plugin and translate the product. Kindly check this guide.

Best regards,
Osama

August 7, 2024 at 10:25 am #16047344

michelleM-17

Also little addition, for example in footer, some of the strings are translated and some of them are not.

August 7, 2024 at 10:58 am #16047504
michelleM-17

so let me sum, previous adding woo ml plugin worked,

so two things sstill:

1) in footer, some strings are translated some are not
2) how to translate strings __("String") ?
3) how to translate global options?

New threads created by Osama Mersal and linked to this one are listed below:

https://wpml.org/forums/topic/untranslated-strings-2/

August 7, 2024 at 11:19 am #16047602

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

We try to keep one issue per ticket in our forum. Continuing with one ticket per issue helps supporters focus on one issue at once and enables other users to find solutions to their questions faster.

Therefore, I've split the other issue and created a new ticket with this issue.

Best regards,
Osama