status in progress

This thread is resolved. Here is a description of the problem and solution.

Problem:
You've translated everything on your site and it shows as '100% completed'. However, a day later, the translation still appears as 'in progress'.
Solution:
If you're experiencing this issue, we recommend you try the following steps:
1. Edit the primary language page.
2. Use the language switcher on the top admin bar and switch to the target language.
3. Edit the page using your page builder and click "Update".
4. Go back to the primary language and re-translate it to the target language.
5. Check if the page now reflects the updated translation status.

This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.

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Tagged: ATE

This topic contains 5 replies, has 2 voices.

Last updated by talienv 2 months, 4 weeks ago.

Assisted by: Kor.

Author	Posts
October 3, 2024 at 10:12 am #16249019
talienv	Background of the issue: I've translated everything on my site, and it says '100% completed'. Symptoms: A day later, the translation still appears as 'in progress'. Questions: How is it possible that the translation is still 'in progress'? How can I solve the issue of the translation status not updating?
October 3, 2024 at 10:28 am #16249046
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for reaching us. Does it happen to a specific page or just this one? Also, please share the URL of the page in question and I'll check the contents of the original language and secondary.
October 3, 2024 at 10:32 am #16249070
talienv	It concerns a couple of pages, the ones below: Contact FAQ Verkooppunten Eggs Tube
October 3, 2024 at 1:51 pm #16250464
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified. Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements. Your upcoming reply will be treated with confidentiality and will only be visible to you and me. ✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
October 7, 2024 at 8:05 am #16259472
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I fixed the DE page here hidden link . This is what I've done. 1. Edit the Primary language page hidden link 2. Use the language switcher on the top admin bar and switch to DE language. 3. Edit the page using UX Builder and click "Update" 4. Go back to the Primary language Dutch and re-translate it to DE. 5. Now the page is fixed. Have you manually edited the DE page previously?
October 7, 2024 at 8:18 am #16259545
talienv	Many thanks Kor! All fixed now 🙂
October 7, 2024 at 8:19 am #16259560
talienv