Stock issue - Lightspeed

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Last updated by peterS-194 1 month, 2 weeks ago.

Author	Posts
December 1, 2025 at 11:21 am #17622254
peterS-194	Hi, Recently we found out that our products translated with WPML are having issues. When somebody places an order it does not get synced with our external stock system at hidden link It seems only to happen with translated products, not with our default language. Their support also said WPML can cause this because it creates different product IDS. I would like to ask for your help if there is a workaround for this? We are a small company and have no developer employed so we really need help with this.

Author

Posts

December 1, 2025 at 11:21 am #17622254

Hi,
Recently we found out that our products translated with WPML are having issues.
When somebody places an order it does not get synced with our external stock system at hidden link
It seems only to happen with translated products, not with our default language.
Their support also said WPML can cause this because it creates different product IDS.

I would like to ask for your help if there is a workaround for this?
We are a small company and have no developer employed so we really need help with this.

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