Background of the issue:
I am trying to use the Events Calendar with the WPML String Translator on a t3.xlarge instance in AWS. Here is the link to the page where the issue can be seen: hidden link.
Symptoms:
The site is consuming 100% CPU resources, leading to downtime.
Questions:
Why is the CPU usage at 100% when using the Events Calendar with WPML String Translator?
How can I reduce CPU consumption to achieve normal behavior?
Thanks for contacting us. This isn't a known issue, and kindly refer to this documentation https://wpml.org/faq/how-to-debug-performance-problems/ that explains how to debug performance issues on your Website. Please provide the data when ready.
Thanks for your reply. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
Thanks for your reply. I don't need the server access for now. Could you check why I am getting this error shown in the attached screenshot when I try to access your Website's WP admin URL?
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