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[Closed] Switched back to previous version and now lay-out is gone

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This topic contains 1 replies, has 2 voices.

Last updated by Waqas Bin Hasan 11 months, 2 weeks ago.

Assisted by: Waqas Bin Hasan.

Author Posts
September 19, 2024 at 8:02 am #16196617

virginieM-5

Background of the issue:
I switched back to previous version beacause the translator didn't take the &.
Long from WPML advised to switch back so I did but now the site lookes totaly different in Dutch vs English

Symptoms:

Questions:

September 19, 2024 at 8:36 am #16197199

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Reference to our recent chat, I need to take a closer look at your site. So I request temporary access (WP-Admin and FTP), preferably to a test site where the problem has been replicated.

Your next answer will be private, to share this information safely.

Also provide detailed steps to reproduce the issue and links to pages in the admin and on the frontend.

IMPORTANT: Please take a complete backup of the site to avoid data loss. I may need to activate/deactivate plugins also.

See https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ for details on privacy and security.

Regards.

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