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Last updated by Andreas W. 1 month, 1 week ago.
Assisted by: Andreas W..
Author | Posts |
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November 12, 2024 at 3:33 pm #16393502 | |
ronaldT-5 |
Background of the issue: Symptoms: Questions: |
November 14, 2024 at 2:18 am #16400471 | |
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hello, Please go to WPML > Support > Troubleshooting and use the option to "Clear the cache in WPML". Now, edit the content of the original page, save the page and open the WPML Translation Editor again. In case this does not solve the issue, please let me know. Best regards |
November 21, 2024 at 1:24 am #16426979 | |
ronaldT-5 |
It did NOT solve anything |
November 21, 2024 at 3:23 am #16427207 | |
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hi, Did you try to update the original content, save the page and then translate again? If yes, I would like to request temporary access (wp-admin and FTP) to the site to investigate the issue further. The required fields are below the comment section when you log in to leave the next reply. The information you provide is private, meaning only you and I can see and access it. IMPORTANT If you can't see the "wp-admin / FTP" fields, your post and site login details will be set to "PUBLIC". DO NOT publish the data unless you see the required wp-admin / FTP fields. The private reply form looks like this: The next time you reply, click on "I still need assistance". Video: Please note that we are obliged to request this information individually on each ticket. We are not allowed to access any credentials that were not specifically submitted on this ticket in the private response form. Best regards |