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[Waiting for user feedback] The synchronized menu disappears after 5-10 minutes
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Background of the issue:
I am using the paid WPML plugin on the site hidden link. I am trying to maintain a synchronized translated menu on my website.
Symptoms:
The translated menu disappears 5-10 minutes after synchronization. Initially, it is displayed correctly, but then it disappears and is no longer visible.
Questions:
How to prevent the menu from disappearing?
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
Please revise WPML > Support > PHP for the currently used memory and WPML > Support > WordPress for the currently set memory limit in WordPress.
It seems your site uses 128M of WP MEMORY LIMIT but as you run plugins like Elementor, WooCommerce and WPML this value might not be enough.
In case the currently used memory is close to or above 128M I would advise you to change the WP MEMORY LIMIT to 256M.
To do this, you need to connect to your website's server and open the wp-config.php file in a text editor. The file is located in the WordPress root directory.
Edit this code to the wp-config.php file to increase WordPress's memory:
define ('WP_MEMORY_LIMIT', '128M');
It should be just before this comment:
// That's all, stop editing! Happy blogging.
Change the value to:
define ('WP_MEMORY_LIMIT', '256M');
These settings can be restricted directly by your hosting provider. Therefore, I recommend contacting them and asking them to change them directly if the changes are not applied immediately.
The current values can be viewed under WPML > Support > WordPress.
Now, please run WP Menus Sync again.
If this will not solve the issue, please let us know.
When you mention that the menu disappears, are all synchronizations lost completely, or does it simply require an update to restore them?
Also, do you have any custom functions that frequently update page titles or their translations? If possible, could you share a before-and-after screenshot? That would help in debugging the issue more effectively.
Further, To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.
So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply. hidden link
