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[Closed] The WP backend always prompts that the database is full, please contact WPML technology

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Last updated by Bruno Kos 6 months, 4 weeks ago.

Assisted by: Bruno Kos.

Author Posts
November 18, 2024 at 7:46 am #16413100

yul-8

Background of the issue:
I am working on a site under development and have detected a problem with some tables in the database. I am trying to resolve this issue with WPML support.

Symptoms:
The WP backend always prompts that the database is full.

Questions:
How can I fix the database issue with WPML?
What steps should I take to resolve the database full prompt?
November 18, 2024 at 8:04 am #16413190

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

Can you please try the following:

1. **Check Database Usage**:
Log in to your hosting control panel (e.g., cPanel, Plesk) and verify the current database usage. Specifically, check for:
- Storage limits
- Database size
- Total number of tables

If you notice any restrictions or limits, please contact your hosting provider to confirm whether the database has reached its storage quota or if there are restrictions impacting your site's performance.

2. **Address Potential Table Issues**:
Follow the guidance provided here to troubleshoot database table issues: https://wpml.org/forums/topic/we-have-detected-a-problem-with-some-tables-in-the-database-please-contact-wpm-2/#post-13597159

3. **Reduce WPML Table Sizes**:
If your database usage is high, consider reducing the size of WPML-related tables by following the steps in this guide: https://wpml.org/errata/reducing-size-of-icl_translate_job-icl_translate-and-other-wpml-tables/

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