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Tagged: Exception
This topic contains 14 replies, has 3 voices.
Last updated by Nigel 1 year, 5 months ago.
Assisted by: Christopher Amirian.
Author | Posts |
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January 16, 2024 at 3:58 pm | |
sino-thai-companyV |
I registered a multilingual plugin today. after activation - there was an error in the database and my site stopped showing the data that was there before, now there is a 404 error |
January 16, 2024 at 4:27 pm | |
January 16, 2024 at 4:31 pm #15191253 | |
Christopher Amirian WPML Supporter since 07/2020
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Hi there, We will process the website copying and get back to you as soon as we have news. Thanks. |
January 17, 2024 at 9:24 am #15193665 | |
Christopher Amirian WPML Supporter since 07/2020
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Hi there, First attempt to copy the website failed. Trying again.... |
January 17, 2024 at 9:33 am #15193711 | |
Christopher Amirian WPML Supporter since 07/2020
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Copying failed again. Would you please contact your hosting service provider and ask them to create a copy of the website that we can have access online? You can set the next reply as private. That way we can continue troubleshooting without the fear of changing the live website |
January 17, 2024 at 9:44 am #15193834 | |
sino-thai-companyV |
you can do everything on the site. I can restore it through hosting if something happens |
January 17, 2024 at 10:05 am #15193892 | |
sino-thai-companyV |
ok? |
January 17, 2024 at 12:33 pm #15194776 | |
sino-thai-companyV |
Are you here? |
January 17, 2024 at 3:15 pm #15195694 | |
Christopher Amirian WPML Supporter since 07/2020
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Hi there, I followed multiple troubleshooting steps but it seems that the plugin does not work on your website. I will appreciate it if you could update WordPress so that we can see if that is the problem. Currently you use a very old version of WordPress. I tried to do the update but it did not work. Thanks. |
January 17, 2024 at 3:45 pm #15195842 | |
sino-thai-companyV |
error |
January 17, 2024 at 4:09 pm #15195936 | |
Christopher Amirian WPML Supporter since 07/2020
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Yes that is what I get. Please contact your hosting provider and ask if there is any sort of update going on your installation. I am also not sure about that |
January 17, 2024 at 4:24 pm #15196061 | |
sino-thai-companyV |
now version 6.0.3 |
January 17, 2024 at 7:05 pm #15196599 | |
sino-thai-companyV |
I installed a new version of WordPress. the site opens, but I get an error when going to the pages in the admin panel |
January 17, 2024 at 9:39 pm #15197215 | |
sino-thai-companyV |
I also updated the theme. An error occurs when navigating to pages in the admin panel |
January 18, 2024 at 12:14 pm #15199620 | |
sino-thai-companyV |
hello! are you here? can you help me ? |