Too Many redirects for certains pages

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to reach specific pages due to too many redirects, such as the Christmas category in the German language, which leads to a blank page stating 'The page isn’t redirecting properly'.
Solution:
We have checked the client's website URL and found multiple 301 redirections coming from the Yoast SEO Premium plugin. We recommend the client to check if the URL

https://www.q-bo.net/de/produkt-kategorie/weihnachten-de/

is set to redirect and, if so, to remove it from there and then clear the cache. It is important to locate the redirection within the site and remove it.

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This topic contains 1 reply, has 2 voices.

Last updated by Marsel Nikolli 1 year, 9 months ago.

Assisted by: Marsel Nikolli.

Author	Posts
November 22, 2023 at 10:22 am #14895599
Luca	Hello, I can't reach specific pages because of too many redirects. Eg. the Christmas category for the German language is not reachable hidden link, the system takes you to a blank page 'The page isn’t redirecting properly'. The English and Italian version are working correctly instead. I deleted all the translations for the Christmas category (italian, english, german) but nothing has changed. Can you please help me on that? Thanks. Luca
November 22, 2023 at 10:45 am #14895919
Marsel Nikolli	Hi Luca, Thank you for contacting WPML Support, I will be happy to help you today. I was able to check your website URL on the(hidden link), and I see there are multiple 301 redirections coming from the plugin Yoast SEO Premium. >>> <em><u>hidden link</u></em> > -------------------------------------------- > 301 Moved Permanently > -------------------------------------------- Status: 301 Moved Permanently Code: 301 Server: nginx Date: Wed, 22 Nov 2023 10:32:32 GMT Content-Type: text/html; charset=UTF-8 Connection: close X-Powered-By: PleskLin X-Redirect-By: Yoast SEO Premium Location: <em><u>hidden link</u></em> Can you check if this URL is set to redirect perhaps, remove it from there, and then clear the cache? There is a redirection in place and you need to locate it within your site. Best regards, Marsel
November 22, 2023 at 4:06 pm #14900577
Luca