Background of the issue:
I am trying to translate the top menu on my website. The issue can be seen at the following link: hidden link
The submenus do not show, are unable to translate them. They are page list blocks. WP Menus Sync does not show the submenus.
Symptoms:
I expected to see the translated page lists, also known as submenus, but instead, I got no page lists or submenus.
Questions:
Why are the translated page lists or submenus not appearing?
How can I ensure the translated menu displays correctly?
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: Europe/Madrid (GMT+02:00)
Hi,
Apologies for the delay — we’re currently experiencing a higher volume of requests than usual.
Do you have a staging site where I can check your exact settings and try to reproduce the issue?
I would eventually also need to request temporary access (WP-Admin and FTP) to your site
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed
Your next answer will be private which means only you and I have access to it.
❌ Please backup your database and website ❌
✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.
✙ Please add the Links to the […] Edit Screen, the Page/Post where you insert the […] and the corresponding Front End Page/Screen
Hello Marcel,
thank you for your reply. Unfortunately my time on this project is very limited, I am unable to provide you with a staging environment. I have managed to overcome the bug with a "hacky" solution. Thought the bug persists. WPML is getting more unstable with every release, it is costing us more and more time to get things working.
There where 3 bugs in the latest website we translated.
1. Jobs could not be loaded https://wpml.org/forums/topic/jobs-could-not-be-loaded-8/
2. Query block empty on 2nd language
3. Page list block in navigation block empty on 2nd language
I guess 2 and 3 are related since both are listing child pages of a parent page.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: Europe/Madrid (GMT+02:00)
Hi Petros,
Could you please provide a Duplicator package so we can set up a local environment for debugging? This will allow us to test everything in isolation and check if the issue can be reproduced in a minimal setup.
Once we've verified that, I’ll test it on a Sandbox environment to determine whether it’s a general bug or something specific to your site.
Just to note, we're currently not aware of any similar issues being reported.
Best regards,
Marcel
The topic ‘[Closed] Translated menu missing Page List blocks’ is closed to new replies.
