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This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing issues where the menu bar on your French pages scrolls over the text, or when edits made to a page cause loss of format settings on the translated page, we have identified solutions.
Solution:
For the issue of losing format settings after translating edits, we recommend adjusting the translation settings for your Advanced Custom Fields (ACF). Specifically, navigate to ACF > Field Groups and locate the 'Hero 1' field group. Change the translation preference to 'Expert' mode at the top of the page. Then, find the 'settings' custom field and set the 'Translation preferences' to 'copy'. After making these changes, return to the original version of your page, make any necessary edits, and update it. This should ensure that the settings carry over correctly when the page is retranslated.

If these solutions do not resolve your issues, or if they seem outdated, please check the related known issues and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket with us for further assistance. You can do so at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 17 replies, has 0 voices.

Last updated by Kor 1 month ago.

Assisted by: Kor.

Author Posts
March 21, 2025 at 5:53 am #16842507

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thank you for your patience.

I’ve found a solution for this issue. Based on the page hidden link, when working in the backend editor, you'll need to manually adjust the settings on the German version of the page to resolve the problem.

To bypass this manual method, go to ACF > Field Groups and find "Hero 1". At the top of the page, switch the translation option to "Expert" mode. Then scroll down to the "settings" custom field and ensure the "Translation preferences" is set to "copy".

Next, return to the English version of the page at hidden link, edit it, and click update. After that, retranslate the page into German—the settings should now carry over automatically. Could you try and let me know how it goes?

March 24, 2025 at 8:23 pm #16853928

chrisB-87

sorry for the delay as I got pulled into a different project. I just tested this and it worked perfectly. I also updated the other Hero field groups and tried other pages and the formatting stayed.

Thank you so much for resolving this as this is a significant time saver.

March 25, 2025 at 1:07 am #16854421

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for letting me know. Please mark this ticket as resolved.