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[Resolved] Translating WooCommerce Endpoints in WPML for Multiple Languages doesn't work
This thread is resolved. Here is a description of the problem and solution.
Problem: The client needed help with translating WooCommerce endpoints, which were not functioning correctly on the Italian 'My Account' page, and there were duplicate entries on the WPML string translation page. Solution: 1. We recommend re-saving the WooCommerce endpoints in the Italian language so they all show correctly under WCML Store URLs. 2. For the issue of endpoints not working, client had menu with custom menu URLs. Need to adjust the custom link URLs in the 'Il mio account' menu. This can be done by navigating to Appearance > Menus and ensuring the URLs are correct for each language. If this solution doesn't look relevant, please open a new support ticket.
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I require assistance with translating WooCommerce endpoints. I have attempted this, but unfortunately, it is not functioning correctly on the Italian 'My Account' page. Additionally, I have observed that the endpoints appear duplicated on the WPML string translation page. Could you guide me on how to effectively translate these endpoints so that they operate correctly? Thank you.
- Please make a backup before proceeding.
- Go to WPML > String translations > WP Endpoint and delete them all
- Go to Settings > Permalinks and save
- Go to WooCommerce > WCML and translate endpoints to 2nd language
- Check if it works fine now.
No, it doesn't work. I follow your indication. On string translation it recerete strings but matched as English. I test on user page and it doesn't work. So I try to select wp endpoints and change the language from English to Italian (beacause after your suggestion it was mapped wrong). I test it again but as in the screenshot you can see that endpoint remain in the wrong language (that's the screen on the main Italian language and I expect that "orders" endopoint is "ordini"
Please make a full backup of your site (files and database) and confirm it in your next reply.
If possible please provide access to the staging website, not production.
Please note, that I might need to do some debugging procedures like enable/disable plugins, switch themes, change the default language of the user account, and/or access your website database to debug the issue furtherly.
I will share with you any changes or steps done in this process. Please let me know if you do not agree with the above or if I do not have your permission for any.
I would need to access both your site's wp-admin and FTP account, if possible.
I have enabled the private username and password fields in your next reply.
I suggest you create a new user, set it as an administrator and then add those credentials in the private fields mentioned.
You can safely add your information into these fields.
thanks, I have checked, and seems all is showing correctly.
First, what I recommend is to re-save the WC endpoint in the Italian language so they all show in IT under WCML Store URLs.
Then as for your endpoint not working, that is not correct, they are working fine, just you have created a menu with those URLs, that are not correct. Please adjust your custom link URLs to correct ones, for each language for the "Il mio account" menu from Appearance > Menus.
Thank you so much. I have some issue also with images synchronization. In case I'm not able to solve on my own with documentation I'll open a new thread.
