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[Closed] Translation

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Supporter timezone: Europe/Madrid (GMT+02:00)

This topic contains 1 reply, has 2 voices.

Last updated by Marcel 1 year, 11 months ago.

Assisted by: Marcel.

Author Posts
September 6, 2023 at 9:22 am #14350037

antonio-pedroF

Try to translate the site hidden link

I thing the pages are tranlate, but wen activate the pluggin and the translator some problems appen.

Some svg icons desapear.
In some language the menu and footer desapear.
Desconfigure some pages
Mega menu not translate

Please i need some help, i restore the site a few tomes because the design error after install WPML.

If you need i give you acess to backoffice
September 7, 2023 at 3:06 pm #14361013

Marcel
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

can you please add specific examples of the issue you have? As best via screenshots. So I can split your ticket into single cases and help you to solve them all.

I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated.

You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.

IMPORTANT
-Please make a backup of site files and database before providing us access.
-If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this:
hidden link

Thank You!

Best Regards
Marcel

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