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This thread is resolved. Here is a description of the problem and solution.

Problem:
After updating WPML and other plugins, the client is experiencing a server connection error to WPML and the translation tables (editor) are not loading, preventing work on translations.
Solution:
We recommend clearing your browser cache or trying a different browser to resolve the issue.

If the solution provided here is not relevant to your case, because it might be outdated or not applicable, we encourage you to open a new support ticket. We also highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you need further assistance, please visit our support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 reply, has 2 voices.

Last updated by Paola Mendiburu 1 year, 10 months ago.

Assisted by: Paola Mendiburu.

Author Posts
April 17, 2024 at 1:32 pm #15532507

maximilianM-15

We use WordPress + Elementor + WPML and all worked fine so far.

I recently updated all plugins including WPML components, which resulted in:
- error message on the server connection to WPML
- translation tables (editor) not loading any more
so we are unable to work on translations.

What we did so far:
1. updated all plugins
Wordpress 6.5.2
Elementor Version 3.21.0
Multilingual CMS Version 4.6.10
2. created new key and re-linked WordPress to WPML

What can we do to make the translation editor work again?

Screenshot 2024-04-17 152423.jpg
Screenshot 2024-04-17 152243.jpg
April 17, 2024 at 1:42 pm #15532681

Paola Mendiburu
WPML Supporter since 11/2020

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+01:00)

HI!

I'm Paola, I hope everything is going well.

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Tell me if it works out.