[Closed] Translation Management: 500 Server error - Table 'db_name.wp_icl_translations' doesn't exist

Hi,

Could you please check your database and confirm whether the wp_icl_translations table actually exists, or if it might be missing? This will help us determine if the issue is with the table prefix or a missing table.

Hi,

Welcome to WPML support. Can you please follow the steps below?

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Add the code below to functions.php file of your theme:

function wpmlsupp_1891_fix_missing_icl_tables() {
    if( function_exists( 'icl_sitepress_activate' ) )
        icl_sitepress_activate();
}
add_action( 'wp_footer', 'wpmlsupp_1891_fix_missing_icl_tables' ); 

- Check the frontend of the website once
- Remove the code from functions.php

See if the table issue is fixed?

If not, I'd appreciate it if you could check that the 500 error happens on a minimal installation or not:

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except WPML and its add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.

Thanks.

Hi Sven,

Thanks, Well what I have in mind is maybe there is something dded to wp-config.php that causes such a mis identification of the database prefix? As I have never heard of such an issue.

Would you please copy your website to a staging version and provide the login and FTP info by setting the next reply to private?

I will try to take a look there without the fear of breaking a live website.

Thanks.