Background of the issue:
I am trying to load the list in translation management, but it just says 'loading items...' forever. Link to a page where the issue can be seen: hidden link. Console log: <code>[Info] Successfully preconnected to hidden link [Log] JQMIGRATE: Migrate is installed, version 3.4.1 (load-scripts.php, line 5) [Error] Failed to load resource: the server responded with a status of 403 () (populated, line 0) [Error] q (anonymous function) (dashboard.js:1:180054) (anonymous function) (dashboard.js:1:179145) y (node-modules.js:2:275279) u (node-modules.js:2:275753) (anonymous function) (node-modules.js:2:270026) [Error] Failed to load resource: the server responded with a status of 403 () (populated, line 0) [Error] q (anonymous function) (dashboard.js:1:175871) (anonymous function) (dashboard.js:1:174923) y (node-modules.js:2:275279) u (node-modules.js:2:275753) (anonymous function) (node-modules.js:2:270026) [Error] Failed to load resource: the server responded with a status of 403 () (populated, line 0) [Error] q (anonymous function) (dashboard.js:1:180054) (anonymous function) (dashboard.js:1:179145) y (node-modules.js:2:275279) u (node-modules.js:2:275753) (anonymous function) (node-modules.js:2:270026) [Error] Failed to load resource: the server responded with a status of 403 () (populated, line 0) [Error] q (anonymous function) (dashboard.js:1:180054) (anonymous function) (dashboard.js:1:179145) y (node-modules.js:2:275279) u (node-modules.js:2:275753) (anonymous function) (node-modules.js:2:270026) [Error] Failed to load resource: the server responded with a status of 403 () (populated, line 0) [Error] q (anonymous function) (dashboard.js:1:175871) (anonymous function) (dashboard.js:1:174923) y (node-modules.js:2:275279) u (node-modules.js:2:275753) (anonymous function) (node-modules.js:2:270026) [Error] Source Map loading errors (x2) [Error] Failed to load resource: the server responded with a status of 404 () (dashboard.e6ac4d17.css.map, line 0) [Error] Failed to load resource: the server responded with a status of 404 () (dashboard.bundle.js.map, line 0) [Log] [Private Click Measurement] Triggering event accepted. (x6)</code>
Symptoms:
The list of items to translate never loads. Console log shows multiple 'Failed to load resource' errors with status 403 and 404.
Questions:
Why won't the translation management list load?
Thanks for contacting us. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
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✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
Thanks for your reply. The login credentials no longer work. You can actually check the console log on the translation management dashboard. There, you'll see errors with 403 from your server. You need to consult your hosting provider for further assistance.
