translation of the website

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Supporter timezone: Asia/Yerevan (GMT+04:00)

This topic contains 2 replies, has 1 voice.

Author	Posts
November 19, 2024 at 10:44 am #16418864
adilD	Background of the issue: I am trying to translate my website using WPML. The site in question is hidden link. I am comparing the English and Japanese versions of the site. Symptoms: When the page is converted to Japanese, the header seems to be missing. The header is visible in the English version but not in the Japanese version. Questions: Why is the header missing in the Japanese version of the site?
November 19, 2024 at 10:45 am #16418893
adilD	still need assistance
November 19, 2024 at 12:57 pm #16419740
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, Thank you for contacting our support. Just FYI, this is a ticket that takes time to get replies. If you prefer a faster turnaround you can open up a chat: https://wpml.org/forums/forum/english-support/ Now regarding the header issue. As I do not have access to the debug information I am not sure how your website is built. Would you please follow the steps below to provide the debug info? https://wpml.org/faq/provide-debug-information-faster-support/ If the header of the website is created by the theme and there are options in the customizer for that you need to translate the options following the steps below: https://wpml.org/documentation/getting-started-guide/string-translation/ Thanks.

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