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This topic contains 4 replies, has 2 voices.

Last updated by Prosenjit Barman 1 year, 8 months ago.

Assisted by: Prosenjit Barman.

Author Posts
August 22, 2024 at 2:27 pm #16095375

geertB-8

Background of the issue:
I am trying to complete translations for my WordPress site using WPML. The progress bar is stuck at 98%, even though all texts are marked as translated. I have reported this issue before and was told to complete all tags in translations, which I had already done. The issue can be seen here: hidden link

Symptoms:
The translations counter is stuck at 98%, and the 'Complete translation' button indicates that I need to 'save all sentences before finishing', even though all sentences are marked green and there are no orange sentences.

Questions:
Why is the translations counter stuck at 98%?
Why does the 'Complete translation' button indicate that I need to save all sentences before finishing, while I have already done so?

August 22, 2024 at 3:23 pm #16095746

geertB-8

The issue happens only in the new version of the Advanced Translation Editor. When switching to "previous version of the Advanced Translation Editor" through the settings, the issue is resolved. Please fix this in the new Advanced Translation Editor.

August 23, 2024 at 9:18 am #16097920

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for contacting WPML Support.

I understand the issue you’re facing and am glad to hear that switching to the previous translation editor resolved it.

The reason the translation progress in the editor is not showing 100% could be due to some content being hidden in the editor. We’ve recently identified an issue with the new translation editor where content added in HTML attributes is not visible, which prevents the progress from reaching 100%. The content you’re not seeing in the translation editor might be embedded in HTML attributes, which is why it’s not appearing and affecting the overall progress.

In such cases, we recommend switching to the previous translation editor until we resolve the issue. Our developers are working on it, and we expect a fix soon.

I hope you can understand. Please feel free to let me know if you have any other questions. I will be happy to help.

Best regards,
Prosenjit

August 23, 2024 at 8:17 pm #16099551

geertB-8

You should take the new tool offline and fix it first, before exposing your customers to this faulty software. Almost every page on our website suffers from this issue. We are probably not the only one.

August 26, 2024 at 8:06 am #16102985

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hi There,
I hope you're doing well. Sorry for the delay in responding due to the weekend.

I completely understand your frustration and concern, and I apologize for any inconvenience this has caused. We're doing our best to address all the issues reported by our users regarding the new translation editor, prioritizing them accordingly. The public release was intended to gather valuable feedback for improvements from our users, and we've already fixed several issues and enhanced the editor's functionality significantly. We're confident that the upcoming release will resolve the remaining issues.

If you have any additional feedback about the new translation editor, please feel free to share it with us. Your feedback is very important to us to further improve the editor.

Best regards,
Prosenjit

The topic ‘[Closed] Translations counter is stuck at 98%, while ALL individual translations are marked complete’ is closed to new replies.