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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 27 replies, has 2 voices.

Last updated by Kor 3 weeks, 4 days ago.

Assisted by: Kor.

Author Posts
October 25, 2024 at 7:53 am #16329378

unicR

Hello, I have the following answer on email and I can't see it here:
"Thanks for your reply.

You need to refresh the Advanced Translation Editor by making minor edits to the page. Now, everything is translated here hidden link and could you check?"

My answer is:

I have multiple pages, I have blog posts, I have 2 languages in which my content is translated. To edit every one of them so that the translation is correct is time consuming. This is the only way to do it?

How we avoid this happening in the future?

October 27, 2024 at 8:33 pm #16335390

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

You should only perform this one time and it will work again in the future. Could you try and let me know how it goes?

October 28, 2024 at 6:47 am #16335925

unicR

It is even worse, the translations on my homepage disappeared, and the entire website is "broken".... please tell me why new strings appear and what is the best way to translate my content so the translations remain in place.

October 28, 2024 at 8:19 pm #16339649

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I've checked your homepage hidden link and I don't see the issues that you mentioned. Did you fix it already?

October 29, 2024 at 6:47 am #16340277

unicR

Of course I did. I am paying for ADS to promote this content, so I can't leave it broken for days. This conversation isn't leading anywhere, and I had to redo the translations as if they were never done. So I need to ask again: why are there so many strings to translate? It seems there are even more now—why is this happening?

October 29, 2024 at 6:51 am #16340282

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Could you please clone the site to another staging site so that I can investigate this further for you?

I've checked your setup and everything seems normal. I need to check why the strings are reverting to the original language.

October 29, 2024 at 7:04 am #16340317

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thank you for your response.

Let's revisit this together. Please check the French translation at hidden link and make the corrections as demonstrated in hidden link

Afterward, please inform me of any other strings that remain untranslated.

Once that's complete, we can monitor the site together. If the translations revert again, please let me know what actions you've taken in the meantime that might have contributed to the issue.

Understanding how the problem reoccurs will help us investigate further; otherwise, we may just be going in circles.

November 1, 2024 at 7:06 am #16353919

unicR

HEllo,

can you please tell me why I have so many strings? and how can I get rid of the ones that are not useful?
there are many of them which are not translated.
Looking forward to your answer!

Screen Shot 2024-11-01 at 9.05.44 AM.png
November 1, 2024 at 1:58 pm #16355055

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. You can remove strings that are not used or translated using the "Clean up the String Translation table by removing untranslated strings by domain." option here hidden link .

Also, you can optimize string tables and clear invalid strings in WPML > Support > Troubleshooting Link > here hidden link

I've shared both screenshots for our reference.

Screenshot_159.png
Screenshot_160.png
November 4, 2024 at 6:29 am #16358783

unicR

Hello.
One last question. did you make changes in C-Panel File Manager, I would like to know if you made a copy of the public_html folder, see screenshot.
Thank you!

Screen Shot 2024-11-01 at 2.46.53 PM.png
November 4, 2024 at 6:57 am #16358838

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

No, I did not make a copy of the public_html folder.

November 4, 2024 at 8:40 am #16359265

unicR

Can you please tell me why I have the same strings so many times? See screen recording here: hidden link

November 4, 2024 at 2:08 pm #16361468

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Based on your screenshot, these strings are coming from Elementor. You can refer to the "Text Domain" name as shown in the attached screenshot from an example. If it shows Elementor, it means the strings are from a page that uses the Elementor page builder. The number next to the Elementor text domain name indicates the page editor ID.

Screenshot_168.png

The topic ‘[Closed] Translations keep reverting to original language’ is closed to new replies.