This thread is resolved. Here is a description of the problem and solution.
Problem:
You have purchased the WPML Multilingual CMS license and are trying to download and install the 'WPML SEO' plugin from your WordPress dashboard. However, the download button is greyed out or inactive, preventing you from downloading or installing it.
Solution:
If you're experiencing this issue, it's important to check if the 'WPML SEO' plugin version 2.1.1 is already installed on your site. You can do this by navigating to Plugins → Add New section under the Commercial tab in your WordPress dashboard. If the download button is greyed out, this typically indicates that the plugin is already installed on your site.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 3 replies, has 0 voices.
Last updated by 2 months, 1 week ago.
Assisted by: Andrey.