This thread is resolved. Here is a description of the problem and solution.
Problem:
You are trying to register your site as a production site with WPML, but encounter an error stating 'Unable to register: Site key not matching'. You have already tried deleting the old key and adding a new one, but the issue persists.
Solution:
The issue might be due to the URL used during the registration not matching the exact URL of your site. Please ensure that you include 'www' in your site's URL if it is part of the correct address. Follow these steps:
1. Visit https://wpml.org/account/sites
2. Remove the current key.
3. Generate a new key for the exact URL, including 'www'.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket with us for further assistance.
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This topic contains 1 reply, has 2 voices.
Last updated by 12 months ago.
Assisted by: Mihai Apetrei.