This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was unable to translate quiz questions in a course using LearnPress with WPML. Specifically, answers were not being copied over to the translated version, and fill-in-the-blank questions were changing to true/false questions after translation.
Solution:
1. We recommended updating WPML to the latest version and increasing the WP Memory Limit as preliminary steps.
2. We asked the client to replicate the issue on a clean WordPress installation with LearnPress and its addon plugin installed to determine if it was a compatibility issue.
3. We requested temporary access to the client's site to investigate further, emphasizing the importance of taking a full backup before proceeding.
4. After reviewing the quizzes, we found discrepancies in question types between the original and translated versions and suggested checking for misconfigurations or missing elements.
5. We proposed removing the current quiz and adding a new one, or creating a new course with the same content and a new quiz, to see if the issue persisted, indicating a potential database corruption.
If you're experiencing similar issues, we recommend following the steps outlined above. However, please note that the solution might be irrelevant due to being outdated or not applicable to your case. We highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us for further assistance.
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Last updated by 1 year, 3 months ago.
Assisted by: Bobby.
