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[Resolved] Updated content on the page is not displaying as expected.

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This topic contains 4 replies, has 2 voices.

Last updated by Mohamed Sayed 1 year, 10 months ago.

Assisted by: Mohamed Sayed.

Author Posts
October 3, 2023 at 8:43 am #14502361

faizerF

I require additional assistance regarding the new page we created with Japanese content. Unfortunately, the updated content on the page is not displaying as expected.

URL: hidden link

We attempted to use the same content on the Japanese translation page, but the issue persists.

URL: hidden link

Please investigate and inform us of the cause of this issue.
October 4, 2023 at 9:14 am #14510975

Mohamed Sayed

Hi there,
Thanks for contacting WPML support.

1. To ensure the quickest and most accurate support, please provide your debug information so that I can get a look at some of your configurations. You can find it in WPML > Support > click on “Debug information” link. Please check this link for more info: http://wpml.org/faq/provide-debug-information-faster-support/

2. Please tell me more details about this issue. Do you mean that you made some changes to the original content but it's not showing in the WPML's translation editor?

3. The site requires HTTP Authentication, please share the Auth credentials so I can check.

Kind regards,
Mohamed
October 5, 2023 at 7:01 am #14516995

faizerF

URL: hidden link
Vialto
4ZevAB23
October 5, 2023 at 7:02 am #14516997

faizerF

I've attached the debug log as well as the username and password. Please let me know if you need any additional information.
October 5, 2023 at 7:36 am #14517657

Mohamed Sayed

Hi,

1. The username and password don't work for me, could you please recheck them?

2. Kindly create a full backup of the database and website then update all the WPML plugins to the latest version.

3. You mentioned that the updated content on the page is not displaying as expected, do you mean that the changes in the default language are not showing in the translation editor?