We run a WooCommerce store that frequently needs to manually resend order confirmations by site admins / shop managers.
WooCommerce uses the admin language value to generate the email, invoice etc. instead of the language stored in order post meta (eg. wpml_language = fr)
Therefore we end up with a Chrüsimüsi (weird mix) of languages in the oder confirmation mails, PDF invoices etc.
Is there a way to always use the wpml_language value of the individual order instead of the admin language?
Before proceeding further, can you please try the following?
1) Take a full backup of your site and database before proceeding.
2) Deactivate all plugins except WPML and WooCommerce.
3) Switch to a standard theme like 2024.
4) Check for the issue if it still happens.
5) Then start activating plugins one by one while keeping checking for the issue. This way you 'll be able to pinpoint a conflict where it starts creating the problem.
6) If after activating all plugins you see that it still works fine, then switch to your theme and see if that's causing it.
Please let me know your findings and I'll try my best to help you further on the matter.
Regards.
The topic ‘[Closed] Use customer language for manual WooCommerce order actions’ is closed to new replies.